As one of the nation’s leading full-service print marketing companies, we receive a lot of questions from customers. We collected and answered questions STiCKi commonly gets about packaging, labels, printing, STiCKiPad, and more.
If you don’t see the information you’re looking for, contact STiCKi anytime. We’re happy to help answer your questions.
Packaging
What is the packaging process at STiCKi?
We start every new project with a consultation and discovery call to align and advise. Once your team has decided on the packaging type, our team of designers can mock up sample designs, or you can provide us with your approved artwork.
Next, we’ll create the first articles or digital proofs to ensure your packaging is just as you expect.
Finally, we will run production, take care of manufacturing, and manage all shipping and logistics. If you need our team to store your products, we can warehouse them at our facility as well.
What is your minimum order quantity (MOQ)?
It depends on the type of packaging. For custom packaging projects, we typically require 100+ per order. Contact us directly with questions about your specific project.
Are there setup fees?
There are usually tooling costs associated with the first order and no additional fees for tooling on repeats. These tooling costs are for cutting dies and printing plates, which are one-time fees.
Does the material impact how my design will look?
It does! Our team will work with you in the consultation phase to detail what options are available to you and provide recommendations based on how you would like your finished product to look. We have customers across every industry and will share our expert insights on what works best.
Labels
What should we consider when choosing label material?
There are quite a few factors to consider when deciding on the material for your custom business labels. You’ll want to consider your substrate first and foremost. Then, there are considerations like storage temperature, longevity, and types of adhesives. There’s a lot to think about. Trust the experts at STiCKi to advise on industry and application best practices—we’ll be sure to get you the perfect material for your job.
What label shapes are you able to create?
Whatever you would like! Our team will work with you during the consulting phase to discuss your requirements and provide solutions. Our breadth of equipment allows us to create virtually any shape you like. As fun and amazing as that is, we also want to ensure your label is practical and fits your specific application.
Can you help design my label?
Yes, we can! Some customers bring their beautifully designed art to us, and others want our team of designers to come up with the concepts. Either way, we’re here to help! We’ll work within your brand guidelines and vision to generate designs that properly showcase your products.
Do you offer special coating or finishing?
We can customize the final label with your desired finish. Whether you’re looking for UV coatings, varnishes, laminates, soft touch, or any other finish, we can do it. Give our team some details about your project, and we’ll be sure to offer our advice.
What factors should we consider before choosing a commercial custom-label printing company?
It’s best to choose a commercial printing business with an established history, positive reviews, and high-quality results. STiCKi has all these qualities and more.
Commercial Printing
What is the difference between digital and offset printing?
Digital, or direct-to-press printing, is best for short-run print jobs. The state-of-the-art technology requires no plates or setup, making it quick and easy.
Offset printing is the most traditional form of printing and is best for long-run printing. This form of printing requires plates and additional setup, making it not well-suited for quick jobs.
What is a “print-ready” file?
Commercial printing is best done with high-resolution PDF files, but there’s more to it. To ensure the file is ready to print in high resolution with our expert services, you’ll need to confirm the document’s size, set colors to CMYK, include bleeds, and more. Our team will work with you to spot-check your art before production to make sure your print comes out perfectly.
What is “bleed” and what is the recommended amount for print jobs?
“Bleed” is print industry terminology for when the print area goes past the final trim line of the page and “bleeds” off the edge of the page. We recommend adding 1/8 inch to all sides of the page when including bleed.
What finishing and coating options are available?
Everything we do is fully customizable, and STiCKi has the machinery to support any type of finishing. We offer foil, spot UV, embossing, lamination, and so much more. Contact our team with any out-of-the-box requests, and we’ll make it happen.
What types of equipment does STiCKi utilize?
While headquartered in San Diego, STiCKi has manufacturing facilities across the US to produce your print. We’ll be sure to run each job on the best equipment closest to your shipping location. We offer digital, offset, large format, and flexographic printing.
Displays
How long does it take to create a display?
It depends on the type of display and whether it’s permanent or semi-permanent. The typical range is anything from 1 to 4 weeks, depending on the type and complexity of what we’re building.
What are the main types of displays you offer?
Everything we do is unique, so our team can handle any custom product display you need. Some of our most common are free-standing display units, counter display units, hanging displays, banner stands, and graphic tents!
How will you handle shipping for our displays?
This is where our team shines! Displays can be heavy, cumbersome, and awkward in size. Shipping these across the country for an event will drive up your costs. Our team has manufacturing capabilities across the US, allowing us to produce your displays at the facility closest to your event. This helps drive down overall costs and ensure your materials arrive on time.
Can STiCKi create our other event or retail marketing materials?
You bet! Our customers choose us because we make their lives easier. STiCKi is a single-source printer that can provide every aspect of your printed marketing materials. We can create your print collateral, displays, promo items, and product packaging. Chat with us today to experience the STiCKi difference.
Promotional Products
Do you have minimums?
No, we don’t! Certain items will have MOQs, but we can one-off produce apparel and certain branded items. During the consultation phase, your dedicated account manager will share options, pricing, and other details.
Do you have a catalog of items?
We can share a catalog of stock apparel brands. Outside of that, we don’t have a catalog—we have a global sourcing network that allows us to source any product you’d like.
Can we print one-offs?
Yup! Our customers shouldn’t have to order every color and size in bulk, just in case. We also offer a large variety of one-off promo products—talk to your account manager to learn more.
What items perform the best?
There’s no one-size-fits-all with promo products. Every company benefits from branded apparel, but promo products are unique and should reflect your company. There are a variety of things to consider when scoping out your campaign.
We recommend knowing the following: your audience, your goals, your budget, what your competitors are doing, and how the item ties to your brand. Once your team has these concepts fleshed out, lean on the experts at STiCKi for guidance.
Company Store & E-Commerce
How do I build my company store?
We build it for you! Our team will work within your brand guidelines and vision to build a fully custom online company store. We’ll determine which products you want on your site, the theme, and any integrations, and then our team will set everything up.
What if we want to make changes or add a product to our company store?
Easy! Every one of our customers has a dedicated account manager that can enable any changes we need to make to your custom online store. They’ll also work with you to provide reporting and make sure you’re getting full value from our solutions.
Can we drop ship items on a single order to multiple recipients?
Yes, we can do bulk orders that drop ship to multiple recipients and destinations. Our team can discuss the configuration and setup with you during the onboarding process.
What types of products can we have on our online company store?
Anything you’d like! Most of our customers use the stores to distribute branded merchandise, event materials, employee gifts, and all sorts of unique promotional items, but we can source any promotional products you would like on your online store.
Direct Mail
What printing capabilities are available for direct mail?
We can support a wide variety of printing options for your next campaign. The STiCKi team can run offset, digital, and large-format equipment. Additionally, we provide specialty print for variable data, QR codes, augmented reality, or any other specialty finishes.
What type of direct mail printing products do you offer?
STiCKi supports all types of direct mail projects, including brochures, letters, catalogs, dimensional mailers, package inserts, bills, and more.
How does your team handle data transfer and order details?
We like to give our customers options. You can use our FTP program, our API, or we can create a custom storefront to manage your mail campaigns.
Do you have a minimum or maximum value?
Our team supports all mail campaigns with 5,000 or more records.
STiCKiPad
What is STiCKiPad?
STiCKiPad, made by STiCKi, is our proprietary brand of high-strength, industrial, and customized sticky notes.
What is a warehouse tag?
You may sometimes hear companies refer to warehouse tags as inventory tags (and vice versa). The main purpose of these tags is to track or otherwise manage items in a warehouse. Some warehouses also use these tags to identify specific product categories within their large warehouses.
How do inventory tags work?
Inventory tags contain important identifying information about an item. This information typically includes item-specific SKUs or other unique identifiers.
What are industrial-strength sticky notes?
Industrial-strength sticky notes typically contain stronger materials and adhesives, ensuring a strong hold.
Why use STiCKiPads over scanning technology?
The main reasons are cost-effectiveness, simplicity, accessibility, real-time visibility, no power dependency, and low maintenance.
STiCKiPads require no specialized equipment or infrastructure. Anyone with a pen can use it, making it accessible to all staff members regardless of technical expertise.
While scanning technology certainly has its place in modern inventory management, StickiPad offers a simple, cost-effective, and reliable alternative that may be better suited to certain situations and environments.
Ask STiCKi
Still have questions? Our team will be happy to help. Connect with us today to explore the print marketing possibilities!